Neha Rao

As our Director of Stakeholder Relations, Neha’s work is centered on user experience. She is continuously looking for ways to improve how we deliver our certification services and egages with Carbon Key Account, VVBs and ROEs on a daily basis. Anything that relates to these three groups – activities, communication, reporting, performance – Neha is on it. And when we are scored 5/5 in customer satisfaction surveys, that just makes her day.

Just ask Neha about the kind of superpowers she wants – ability to eliminate stress and relieve anxiety for everybody – to understand the kind of person she is. Selfless, but also honest, curious and optimistic. If you combine this with her strong academic background, she worked as a research associate for the School of Forestry & Environmental Sciences at Yale University, and 11 years of certitication experience, Neha has all the skills needed for this job.

Neha sees impact verification as a powerfull tool to bring about the real and measurable changes we need. One that demonstrates impacts, builds confidence and will ultimately drive everyone to do better. Outside of work, she likes to wrestle with her little monster toddler – her words – and would love to hike the Chadar Trek, on Zanskar’s frozen river.

• Joined SustainCERT right from the start, after 11 years at Gold Standard
• Based in India (Chandigarh)